Terms and Conditions
These Terms and Conditions (“Agreement”) constitute a legally binding agreement between the purchaser (“Client”) and The Hotel Florist® LLC, a Texas limited liability company with its principal place of business in Houston, TX. By purchasing private coaching services (“Program”), the Client agrees to the following terms:
1. Intellectual Property
The private coaching program is a proprietary service developed by The Hotel Florist® LLC. All content, materials, and intellectual property provided within the Program, including but not limited to coaching calls, session recordings, text, videos, templates, worksheets, guides, and other digital assets, are exclusively owned by The Hotel Florist® LLC.
The Program is strictly for the personal use of the Client who purchased it. The Client agrees not to copy, distribute, sell, or share any part of the Program with any third party. Unauthorized sharing, distribution, or resale of Program content will be treated as intellectual property theft and will be prosecuted to the fullest extent of the law.
2. Payment Terms
Payment Plans: If the Client has chosen a payment plan option (10 months of $600 or 6 months of $600), the Client agrees to pay all installments as outlined at the time of purchase. By completing the purchase, the Client commits to fulfilling all payments within the specified timeframe.
- Missed Payments: Failure to make timely payments may result in suspension of access to coaching sessions and all related materials until payments are brought up to date.
- Collections: Delinquent accounts will be subject to collection efforts, and collection fees may apply. The Client agrees that The Hotel Florist® LLC reserves the right to send delinquent accounts to collections and add applicable collection fees to the outstanding balance.
3. Session Policies
- Scheduling: Coaching sessions must be scheduled by the Client directly through the course library. Sessions are conducted on Tuesdays and can be scheduled up to 30 days in advance.
- Timeframe: All coaching sessions must be used within the designated container time (10 months or 6 months, depending on the payment plan chosen). Any unused sessions after the timeframe expires will be forfeited without refund or credit.
- Tardiness and No-Shows:
- Calls begin promptly at the scheduled time.
- If the Client is more than 5 minutes late without prior notice via email, the call will be marked as a no-show and forfeited.
- If the Client gives notice of tardiness, no more than 10 minutes will be tolerated. If the Client is more than 10 minutes late, the call will still be considered a no-show and forfeited.
- If the Client has 3 or more no-shows or repeated instances of tardiness, The Hotel Florist® LLC reserves the right to cancel the contract and terminate coaching services without refund.
4. Refund Policy
- No refunds will be issued, and all sales are considered final. By purchasing the Program, the Client acknowledges and agrees to this refund policy.
- Chargebacks are not permitted due to the digital nature of the Program. The Client agrees not to initiate a chargeback or dispute with their credit card issuer or financial institution. Violation of this clause may result in legal action, and the Client will be responsible for any fees associated with dispute resolution.
5. Access to Coaching Recordings
Clients will receive access to session recordings after each call. These recordings will be available for the duration of the coaching container (10 months or 6 months, depending on the payment plan). After the container ends, access to recordings will no longer be provided.
6. Slander and Defamation
The Hotel Florist® LLC maintains a zero-tolerance policy for slander or defamation against its business, brand, or representatives. The Client agrees not to make or publish any disparaging, defamatory, or negative statements regarding The Hotel Florist® LLC, its owners, employees, or the Program, in any format or medium, whether written, oral, or digital. Any violation of this clause may result in legal action.
7. Consent for Communication
By agreeing to these terms, the Client consents to The Hotel Florist® LLC contacting any cellular telephone numbers associated with the Client’s account using an Automated Telephone Dialing System (ATDS), as defined by the Telephone Consumer Protection Act of 1991 (and as amended), 47 U.S.C. § 227, for Program-related and billing-related communications.
8. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes arising out of or related to this Agreement or the Program shall be subject to the exclusive jurisdiction of the state and federal courts located in Houston, Texas.
9. Entire Agreement
This Agreement constitutes the entire agreement between the Client and The Hotel Florist® LLC with respect to the Program and supersedes any prior agreements, understandings, or representations.
By completing their purchase, the Client agrees that they have read and understood these Terms and Conditions and are bound by them. Failure to comply with any of the above terms may result in legal action, account suspension, or other remedies as deemed necessary by The Hotel Florist® LLC.