Privacy Policy

How we collect, use, and protect your information.

Effective date: August 21, 2026 • Last updated: August 21, 2026

The Hotel Florist® LLC (the “Company”) respects the privacy of the users of its websites, www.thehotelflorist.com and www.thehotelflorist.co (collectively, the “Site”), and the Services provided therein. This Privacy Policy explains what information is gathered during a visit to the Site and how such information may be used.

This Privacy Policy is part of our Terms of Use, which addresses your access to, exchange of information with, and use of our Services. By using our website and Services, you agree to the terms set forth in both. If you do not agree, please discontinue use of the Site.

Use of Information

As a general policy, no personally identifiable information, such as your name, address, or email address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded through the standard operation of our servers, such as browser type, operating system, and IP address, in order to enhance your online experience.

The Site’s mailing list signups, downloads, special offers, contests, registration forms, and surveys may request contact information such as your name and email address, and preference information such as your interests. Information submitted is used by the Company only as necessary for our legitimate business interests, including improving our products, services, and the contents of the Site. Personally identifiable information is never sold or leased to any third party. With your permission, we may use your contact information to send you information about our company and products; you may opt out at any time as described below. The Company does not store credit card information beyond what is necessary to complete and satisfy a specific transaction or as otherwise authorized by you.

The Company may disclose user information in special cases when we have reason to believe that doing so is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with the Company’s rights or property, other users of the Site, or anyone else who could be harmed by such activities. The Company may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Children Under 18

The Company recognizes its special obligation to protect personally identifiable information from minors. If you are under the age of 18, please do not submit any personal information to the Site or to the Company. If we discover that a minor has signed up on the Site or provided us with personally identifiable information, we will delete that information from our records.

We encourage parents to be involved in their children’s online activity. A few general tips: teach kids never to give out personal information (name, address, phone, school) unless supervised by a parent or responsible adult; know which sites your kids are visiting; and review the privacy policies of any site your child uses.

Use of Cookies & Similar Technologies

Cookies are pieces of information a website transfers to your device for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your preferences. Most browsers are initially set to accept cookies; you can reset your browser to refuse cookies or notify you when a cookie is sent. If you disable cookies, some parts of the Site may not function properly.

The Site may use the following categories of cookies and similar technologies:

• Essential/functional cookies — support basic site functionality.
• Analytics cookies (e.g., Google Analytics) — help us understand how visitors use the Site so we can improve it.
• Marketing/advertising pixels (e.g., Meta Pixel, TikTok Pixel) — used to measure and improve the performance of our advertising.
• Checkout & affiliate cookies — when you enroll in a program, checkout is processed through our course platform, Kajabi, which sets its own session and affiliate-tracking cookies to process your purchase and, where applicable, credit the affiliate who referred you.

Malware/Spyware/Viruses

Neither the Company nor the Site knowingly permits the use of malware, spyware, viruses, or other similarly harmful software.

Links to External Sites

The Company is not responsible for the content or practices of third-party websites linked to the Site, nor for any information you might share with such linked websites. Please review each website’s own privacy policy before disclosing any information.

Choice / Opt-Out

You always have the option to remove your name from any email list to discontinue future communications. To do so, follow the unsubscribe instructions in the communication you receive, or email us at [email protected] with the subject line “Unsubscribe.”

Transfer of Information Across National Borders

Our Site and the information we collect are operated on servers located in various jurisdictions, including the United States. When you access or use the Site, personal information about you may be transferred outside the country in which you are located. We ensure that appropriate contractual protections are in place with any third-party service providers we use.

Your Access to and Control Over Your Personal Information

At any time, you may contact the Company to review the personal information we have collected about you, and we will correct any errors you identify. To do so, email [email protected] with the subject line “Personal Information Review Request.” You may also request that we delete your account, or your email address and related data, by emailing us with the subject line “Delete My Information.”

You may also request that we limit certain uses of your personal information — for example, disclosure to a third party unrelated to providing your Services, or use for a purpose materially different from why it was originally collected. To do so, email us with the subject line “Privacy Request.”

Your California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request a list of third parties to which we have disclosed personal information for their direct marketing purposes during the preceding year. The Company does not share your personal information with third parties for their direct marketing purposes. If you are a California resident and want more information, email us with the subject line “California Privacy.”

Your Rights if You Are Located in the EU

If you are a resident of the European Union and have an unresolved concern regarding our collection, use, or disclosure of your personal information, you may contact us at [email protected] before pursuing other avenues of resolution.

Security

Security of your personal information is important to us. We have implemented technical, administrative, and physical measures designed to protect your personal information from unauthorized access and improper use, and only employees who need the information to perform a specific job are granted access to it. No data transmission over the internet can be guaranteed to be 100% secure; while we strive to protect your information, we cannot ensure or warrant the security of information you transmit to us, and you accept that you do so at your own risk.

Contact Information for Complaints or Concerns

If you have any complaints or concerns about the Company or this Privacy Policy, please contact us:

• Via email: [email protected]
• Via mail: The Hotel Florist® LLC, Attn: Privacy Policy/Legal, 801 Travis St., Ste 2101, Houston, TX 77002

Information provided via general email inquiries, such as your email address, is used only to respond to your inquiry in the ordinary course of business and is never shared with third parties.

Your Acceptance of These Terms

By using the Site, you accept the policies and practices described in this Privacy Policy. If you do not agree, please do not use the Site. This Privacy Policy may be revised from time to time by updating this page; you are bound by any such revisions and should periodically review this page to see the current version to which you are bound.